❓ Frequently Asked Questions
What is the Minimum Order Quantity (MOQ)?
We have no strict MOQ requirements; even a single set (1pc) is acceptable for your order.
What is the typical lead time for production?
Standard production takes around 25-35 days after drawing confirmation. For urgent requirements, rush orders can be completed within 10 days.
Which ports are used for delivery?
The closest delivery ports are Guangzhou and Shenzhen. We can also coordinate delivery to your designated warehouse in these cities.
Are customized colors and samples available?
Yes, colors can be customized based on our swatch or your provided samples. We offer free samples for many items (freight excluded), and customized sample fees are refundable upon placing a bulk order.
How do you handle quality concerns?
We stand behind our products with a 5-year guarantee. If any quality issues arise, we will provide a new product for replacement.
What functions do these doors support?
Our specialized doors can be configured for various functions including waterproof, fireproof, bulletproof, theft-proof, and soundproof requirements.