❓ Frequently Asked Questions
Can different colors and models be mixed in one order?
Yes, mixed colors and models are acceptable. For a 20GP or 40HQ container, we suggest mixing 3-6 different models.
Can you manufacture doors according to our specific drawings?
Yes, we can. Customers should provide drawings for initial checking, and we will respond with the finalized production drawing for approval.
What is your policy regarding product samples?
Small samples can be offered for free. For complete doors, we charge based on actual costs but will refund the sample charge if a bulk order is placed later.
What special services do you provide?
We offer overseas technical support and installation services for major projects.
What is the standard delivery time and ordering process?
Delivery typically takes 20-35 days. After confirming specifications, we provide a solution and invoice. Production starts upon receipt of a 50% deposit, with the balance due before shipping.
Do you maintain items in stock?
We stock standard hollow metal doors and frames. However, customized orders for specific projects (size, color, lock type) are arranged based on individual production schedules.