Transparency here reduces post-purchase inquiries. We provide complete package contents including the product and multilingual manuals. Our sustainable packaging uses 100% recyclable materials. Shipping timelines vary by region: EU (5–7 business days), APAC (10–15 business days). Free shipping is available on qualified orders, and we offer free replacements for shipping-damaged items.
We are a high-tech research and development enterprise with more than 15 years of experience in artificial limbs and orthotic parts production. We provide ODM and OEM services to meet special demands, supported by CE, ISO13485, and SGS certifications. Our team ensures professional quality management from pre-production to final inspection.
1. What range of products do you provide?
We specialize in Assistant Rehabilitation Devices, Rehabilitation Medical Devices, Prosthetic Limb Accessories, Orthosis, and Customized Prosthetic Correction Insoles.
2. How is the product quality guaranteed?
We maintain strict quality control by always providing a pre-production sample before mass production and performing a final inspection before every shipment.
3. What certifications do your products hold?
Our products and processes are fully certified with CE, ISO13485, FDA, and SGS standards to ensure international medical quality compliance.
4. Do you offer customization or OEM services?
Yes, with over 15 years of R&D experience, we provide comprehensive ODM and OEM services tailored to your specific technical and design requirements.
5. What are the accepted payment and delivery terms?
We accept various delivery terms including FOB, CFR, CIF, EXW, and Express Delivery. Accepted payment methods include T/T, L/C, PayPal, and Western Union in multiple currencies like USD, EUR, and GBP.
6. What materials are used in the Automatic Valve Kit?
The Automatic Valve Kit is primarily made of high-quality Polyurethane, ensuring durability and performance for prosthetic applications.