❓
Frequently Asked Questions
What is your minimum quantity order?
The minimum order quantity is one set.
How long is the production lead time?
Normally, it takes 40 to 45 days after receiving your deposit.
What is your after-sale service policy?
We provide a 3-year warranty. Any quality problems will be fixed free of charge within 3 years from the delivery date. We also provide detailed drawings and installation instructions.
Can the size and material be customized?
Yes, we offer customized sizes and various material options including aluminum alloy, stainless steel, and solid woods like European beech.
What kind of project solutions do you provide?
We offer total solutions for projects, including 2D/3D CAD drawings and a wide range of materials like stairs, windows, doors, and cabinets to save time and cost.
How is the product protected during transport?
All products are packed in standard export wood boxes to ensure maximum protection during transit.