Frequently Asked Questions
Do you offer full automatic tripod turnstiles?
Yes. All semi-automatic models can be upgraded to full automatic versions upon request.
How is the quality of your products guaranteed?
We maintain high-quality standards by using leading brand accessories from Germany and Japan. Our production process follows strict management protocols to ensure quality from the source.
What kind of after-sales support do you provide?
We provide lifetime online technical support via email, video, and phone. Our English-speaking engineers are available for direct communication.
What are your standard payment terms?
For standard products, we require a 30% deposit, with the remaining 70% balance paid before shipment.
What is the typical lead time for orders?
Standard products usually take 7-10 working days. Customized solutions require approximately 15-20 working days depending on the specifications.
How long is the warranty period?
We provide a two-year guarantee along with lifetime technical support for all our products.
Vero Door
