What is the lead time for orders?
For sample orders, it takes 3-5 days via DHL. For bulk orders (under 3000 pcs), the lead time is approximately 10-20 days depending on the shipping method.
Can I choose customized colors for the housing?
Yes, we offer various color options. For custom colors, the Minimum Order Quantity (MOQ) is 2000 PCS without any extra cost.
Is there a Minimum Order Quantity (MOQ) limit?
There is no MOQ for sample orders, though we suggest 3-5pcs for quality evaluation. For custom designs and packaging, the MOQ is 1000pcs.
Can I request a pre-production sample?
Yes, samples can be sent for evaluation at any time. Please note that the customer is responsible for the freight costs.
What payment methods are accepted?
We accept various payment methods including Western Union, T/T (Bank Transfer), and Paypal.
What are the standard payment terms?
Standard terms require a 30% deposit upfront, with the remaining 70% balance paid before shipping. Other terms may be negotiable.