💡 Frequently Asked Questions
Are you a factory or trading company?
We are a trading company and experts in door and window hardware since 2013, with more than 10 years of export history.
How can I get a sample to check your quality?
After price confirmation, you can require samples. We can provide blank samples for design checks for free, provided you cover the express freight costs.
How long can I expect to get the sample?
Samples will be ready for delivery in 3-7 days and typically arrive via express within 3-5 workdays.
How long does the whole procedure take?
After placing an order, the production handling time is about 20-30 days. Preparation takes 15 days, followed by 30 days for manufacturing.
What about the transportation and delivery date?
Normally we use sea shipment which takes about 15-20 days depending on the destination. Air express is available for emergencies.
How does quality control work?
Quality is our priority. Our team attaches great importance to quality control from the beginning to the end. Each product is inspected carefully before packing.