What is the delivery time and MOQ?
The delivery time is typically 25-35 working days after details are confirmed and deposit is paid. The MOQ can be as low as 1 set, though container orders are also welcome.
What are your trade and payment terms?
Trade terms include EXW, FOB, CFR, and CIF. Payment options are typically T/T (30% deposit, 50% for special orders) or Letter of Credit at sight.
How long is the product warranty?
We provide a product warranty of two to five years under proper operation and usage.
Do you offer OEM or ODM services?
Yes, both OEM and ODM services are available to meet your specific customization needs.
Is the installation difficult?
The installation is not difficult. We provide comprehensive installation manuals via video or photos to guide you through the process.
Can we visit your facilities?
Our factory and office are located in the industrial zone and are easily accessible from nearby major airports. We can arrange a pickup for your visit.