Frequently Asked Questions
How can I obtain a specific price for these doors?
Pricing is based on specific requirements. Please provide shop drawings or window schedules showing dimensions, quantity, surface treatment, color, and the type/thickness of glass needed.
Do the doors and windows come with frames for mounting?
Yes, all doors and windows include frames. They are designed for direct installation onto your walls upon delivery.
What types of packaging are used for international shipping?
We offer three types: bubble bags, bubble bags with wooden frames, and bubble bags with wooden cases. For bulk cargo or shipping to the USA, Australia, and Europe, we recommend wooden cases for maximum protection.
What is the standard delivery time?
Standard colors typically take 15 days, while customized orders take approximately 35 days, depending on the specific project details.
What are the accepted payment terms?
Normally, we accept a 40% to 50% deposit via T/T, with the remaining balance due before delivery.
Can you assist with shipping if I don't have a forwarder?
Yes, we can help find the most affordable freight forwarding channels to provide delivery services to your location.